• Welcome to

    Help and Support Services for Washington State University
    Students, Faculty & Staff

  • Welcome to

    Help and Support Services for Washington State University
    Students, Faculty & Staff

  • Welcome to

    Help and Support Services for Washington State University
    Students, Faculty & Staff

  • Welcome to

    Help and Support Services for Washington State University
    Students, Faculty & Staff

Welcome to CougTech!

We're here to help. We offer Online, Phone, Email, and Walk-in support.

News and Notices

New Phishing Attempt
11/16/2016
We are seeing a new group of phishing emails being sent to WSU email accounts.  This is a reminder to the entire WSU community to be extra cautious when it comes to clicking on links in emails claiming to be from WSU.

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Outlook App for iOS and Android
11/9/2016
Information Technology Services has announced that they have enabled the use of the Outlook App on mobile devices for all Office365 accounts.
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Fall 2016 Workshops Available
10/21/2016
COUGTECH is now offering free “How to” workshops on popular topics. Sign up today, either online or at COUGTECH in CUE302.
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DreamSpark now Microsoft Imagine
9/13/2016
Microsoft has renamed the DreamSpark program to Microsoft Imagine.  Apart from the name change, all user services remain the same.
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NEW Skype for Business
8/22/2016
WSU Information Technology Services (ITS) is pleased to announce a new video and voice conferencing service called Skype for Business
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New Email Filtering Feature in Office365
3/23/2016
You may have noticed that there is a new email filtering feature in Office365 called Clutter that is "on" by default.  This is another way to sort email from bulk senders and mailing lists.  We have noticed that this new feature may prevent valid WSU emails from delivering to your inbox.  
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Password Change Time Coming Up For All
2/11/2016
Has it been 180 days since you last changed your password? An important component of enhancing security at WSU is password rotation on a regular basis. As a reminder, and as described in the existing WSU Executive Policy 18, passwords will be required to be reset every 180 days, starting at the date of your most recent password change.
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Missing Email?
9/30/2015
If you are a student and it seems that you are no longer getting email, your account may have had its incoming mail hi-jacked as a result of the recent phishing emails.
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