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Telephone Services

WSU Pullman Telephone Dialing Instructions

 

  1. ON-CAMPUS DIALING between WSU Pullman Campus phones is all 5-digit. This includes all Campus phones and WSU CentraNet phones. Always dial 911 in case of Emergency for Fire, Police, Ambulance. To dial into another campus number’s voice mailbox without ringing their phone, dial * (Star) first followed by the 5-digit number of the mailbox. WSU CentraNet phones can be dialed from other WSU campus phones using 5-digit dialing, and WSU CentraNet phones can dial other WSU campus phones with 5-digit-dialing as well.

  2. Call Type Dial from WSU Pullman Campus Phones as:  
    Calls between Campus Phones 5-XXXX and 3-XXXX Includes all Campus phones and WSU CentraNet
    911 (Emergency) 911 For emergencies, dial 911 from any campus phone
    WSU Pullman Campus Operators 0 During Business Hours
    Voice Mail Access from On Campus 5-MAIL (5-6245) Or use the Voice Messaging Button on your phone
    Voice Mail Access from Off Campus 509-335-6245 Hit * at Greeting to enter your Mailbox Number/PIN
    Direct to Voice Mail On-Campus *5XXXX or *3XXXX Call Directly into someone’s campus voice mail
  3. LOCAL DIALING The following phone numbers are FREE LOCAL Calls to and from the Pullman Campus. You do not need to dial the Area Code – just dial 7-XXX-XXXX for local calls. The outside access code for most WSU Pullman phones is 7. For WSU CentraNet Phones, the outside access code for LOCAL CALLS can be either 7 or 9 depending on how the particular line is set up. WSU CentraNet phones can be dialed from other WSU campus phones using 5-digit dialing, and they can dial other WSU campus phones with 5-digit-dialing as well.

  4. WSU Pullman Campus Local Calling

    Local Phone Numbers   Dial from WSU Pullman Campus Phones as: NOTE: Some CentraNet Phones need to use 9 instead of 7 to get an outside line for local calls
    208-301-XXXX Moscow, ID 7-301-XXXX  
    208-310-XXXX Moscow, ID 7-310-XXXX  
    208-596-XXXX Moscow, ID 7-596-XXXX  
    208-669-XXXX Moscow, ID 7-669-XXXX  
    208-858-XXXX Wellesley, ID 7-858-XXXX  
    208-874-XXXX Moscow, ID 7-874-XXXX  
    208-882-XXXX Moscow, ID 7-882-XXXX  
    208-883-XXXX Moscow, ID 7-883-XXXX  
    208-885-XXXX Moscow, ID 7-885-XXXX  
    208-892-XXXX Moscow, ID 7-892-XXXX  
    509-330-XXXX Pullman, WA 7-330-XXXX  
    509-332-XXXX Pullman, WA 7-332-XXXX  
    509-333-XXXX Pullman, WA 7-XXXX Use 5 Digit Dialing to/from On-Campus Phones
    509-334-XXXX Pullman, WA 7-334-XXXX  
    509-335-XXXX Pullman, WA 7-XXXX Use 5 Digit Dialing to/from On-Campus Phones
    509-336-XXXX Pullman, WA 7-336-XXXX  
    509-338-XXXX Pullman, WA 7-338-XXXX  
    509-432-XXXX Pullman, WA 7-432-XXXX  
    509-592-XXXX Pullman, WA 7-592-XXXX  
    509-595-XXXX Pullman, WA 7-595-XXXX  
    509-635-XXXX Pullman, WA 7-635-XXXX  
    509-715-XXXX Pullman, WA 7-715-XXXX  
    509-872-XXXX Pullman, WA 7-872-XXXX  
    509-878-XXXX Pullman, WA 7-878-XXXX  
  5. WSU SITES 5-DIGIT DIALING The following WSU sites can be dialed as FREE calls from the Pullman Campus phones using 5-digit dialing. You do not need to enter an access code or need an Authorization Code. These sites can call WSU Pullman phones for free as well using 5- or 6-digit dialing, depending on their local phone system setup. If you dial these as Long Distance calls they will go out as Long-Distance and you will be charged for the call. This 5-digit dialing is not available on WSU CentraNet lines.

  6. WSU SITES 5-DIGIT DIALING

    WSU Sites 5-Digit Dialing Dial from WSU Pullman Campus Phones as: Full DID Dialing Pattern from WSU Site to WSU Pullman Campus
    WSU Everett 21XXX 425-405-1XXX 6XXXXX  (6 + 5-Digits)
    WSU Tri-Cities 27XXX 509-372-7XXX XXXXX    (5-Digits)
    WSU West (Partial) 413XX 206-448-13XX 8XXXXX  (8 + 5-Digits)
    Gov’t Relations Olympia 423XX 360-534-23XX 8XXXXX  (8 + 5-Digits)
    WSU West (Partial) 424XX 206-219-24XX 8XXXXX  (8 + 5-Digits)
    ICN Yakima via Spokane 479XX 509-494-79XX XXXXX    (5-Digits)
    WSU Spokane Riverpoint (Partial) 47XXX 509-324-7XXX XXXXX    (5-Digits)
    WSU West (Partial) 430XX 206-428-30XX 8XXXXX  (8 + 5-Digits)
    WSU West (Partial) 460XX 206-770-60XX 8XXXXX  (8 + 5-Digits)
    WSU Prosser IAREC 61XXX 509-786-XXXX 8XXXXX  (6 + 5-Digits)
    WSU Wenatchee TFREC
    * See Note
    63XXX 509-663-8181 8XXXXX  (8 + 5-Digits)
    WSU Mt. Vernon NWREC (Partial) 652XX 360-416-52XX XXXXX    (5-Digits)
    WSU Vancouver 69XXX 360-546-9XXX XXXXX    (5-Digits)
    Energy Program Olympia 82XXX 360-956-2XXX XXXXX    (5-Digits)
    WSU Puyallup 84XXX 253-445-4XXX XXXXX    (5-Digits)
    WSU Mt. Vernon NWREC (Partial) 861XX 360-848-61XX XXXXX    (5-Digits)
    WSU Spokane Riverpoint (Partial) 86XXX 509-368-6XXX XXXXX    (5-Digits)
    WSU Spokane Riverpoint (Partial) 886XX 206-708-86XX XXXXX     (5-Digits)
    Seattle Community Health (IREACH) 86XXX 206-708-86XX XXXXX    (5-Digits)

    NOTE: WSU TFREC in Wenatchee does not have individual DID Numbers for each phone. Their main number is 509-663-8181. However, when calling using 5-Digit Dialing, you can reach individual phones there by dialing ‘63’ followed by their 3-Digit extension. Check with TFREC for the extensions to use.

  7. UNIVERSITY OF WASHINGTON There is also FREE calling between WSU Pullman Campus Phones and the University of Washington. For these you should dial ‘7’ followed by the full 10 Digits of the UW Phone Numbers (including Area Code). You do not need to use an Authorization Code for these calls. (Calls from UW to WSU Campuses are also generally coming over as FREE calls to the UW.) This free calling is not available on WSU CentraNet lines.

  8. University of Washington Numbers Dial from WSU Pullman Campus Phones as:
    206-221-XXXX 7-206-221-XXXX
    206-520-XXXX 7-206-520-XXXX
    206-543-XXXX 7-206-543-XXXX
    206-598-XXXX 7-206-598-XXXX
    206-616-XXXX 7-206-616-XXXX
    206-685-XXXX 7-206-685-XXXX
    206-744-XXXX 7-206-744-XXXX
    206-897-XXXX 7-206-897-XXXX
    253-692-XXXX 7-253-692-XXXX
    425-352-XXXX  (Partial) 7-425-352-XXXX
  9. OTHER OUTBOUND CALLS are likely to be Long Distance or Toll-Free or International. These may require an Authorization Code depending on the phone from which the call is being made. For WSU CentraNet Phones, the access code for direct Long Distance calls is 7 if your phone can make long distance calls. If your WSU CentraNet phone is restricted, you can dial Toll-Free Numbers as 9-1-8XX-NNN-NNNN.

  10. Call Type Dial from WSU Pullman Campus Phones as:  
    International 7-011-CCC-XXXXXXXXXX Where CCC is the Country Code you are calling to
    Long Distance 7-1-AAA-NNN-NNNN 7-1 then 10 Digit Number including Area Code
    Toll-Free Calls
    (No Auth Code Needed)
    7-1-8XX-NNN-NNNN Toll-Free Areas Codes are 800, 888, 877, 866, 855, 844
  11. CREDIT CARD AND CALLING CARD CALLS For Calling Cards, follow the instructions on the card.  For WSU CentraNet Phones, the outside access code for Long Distance calls is 7 if your phone can make direct long-distance calls.  If your WSU CentraNet phone is restricted, you can dial Toll-Free Numbers as 9-1-8XX-NNN-NNNN.

  12. Call Type Dial from WSU Pullman Campus Phones as:  
    International on Credit Card 7-011-CCC-XXXXXXXXXX 7-01 then Country Code you are calling to
    Long Distance on Credit Card 7-1-AAA-NNN-NNNN 7-0 then 10 Digit Number including Area Code
    Calling Card Calls – Usually Toll-Free 7-1-8XX-NNN-NNNN Follow instructions on Calling Card
  13. ADDITIONAL ‘PLUS’ DIALING OPTION - NEW FOR FALL 2014: Telephone systems that support International calling are moving to ‘global dialing’ by use of a leading + (Plus) sign. You may start seeing these + Numbers on Web Sites and advertisements. This allows international calls to be dialed the same way from all countries without first entering the initiating country’s International Access Code prefix. Using traditional dialing, calls to the UK from the US would be dialed something like 011-44-XXXXXXXXX, but when calling to the UK from Germany you would dial 00-44-XXXXXXXXX (The first part of the dialing sequence is the International Access Code or Exit Code for the country you are dialing FROM, followed by the Country Code of the country you are dial TO. 011 is the International Access Code/Exit Code for the USA, 00 is the Exit Code for Germany, 44 is the Country Code for the UK). But with Plus dialing, you can call the UK from any country by dialing +44-XXXXXXXXX without entering your country’s Exit Code. (Depending on how your phone is configured, you may need an Authorization Code to dial long-distance or international calls.)

  14. To make the system truly global, local and long-distance calls can sometimes all be place using +1 (Plus One) dialing. This is especially useful when calling from a Softphone where you can highlight a number from a web page for example, prefix it with +1 and dial it, without regard to access code, or whether the call is local or not. Note that if you use +1 for local calls you have to include the full 10 digit number (including Area Code) or the system will treat it as an International Call

    So the rule is, for International Calls, just use + before the target Country Code, and for Local and Long Distance use +1 before the Area Code and Number. (The ‘1’ in the Plus One is the country of origin’s Trunk Code – in the USA and Canada it is ‘1’; Germany and Japan and the UK for example use ‘0’, so when you are making a local or long-distance call from within that country you would need to use the local Trunk Code as appropriate.)

    In making International Calls please note:

    • Remember the time differences between your location and the country you are calling. Countries that are more than about 10 hours ahead or behind the Pacific time-zone do not overlap within normal or extended business hours (7:00 AM to 6:00 PM) so coordinating a common time for the phone call can be problematic.

    • International Calls to Cell Phones may incur surcharges that will appear on your department’s telephone bill.

    • One reason that International Calls fail is the ‘zero’ reason: often times, you must leave out any leading zero in the phone number that immediately follows the country code. So, if the country code is 254 for Kenya and the phone number starts with 012, you dial +254 for Kenya and then you may need to dial 12 (not 012) and the rest of the number. Omit any leading zero in the phone number itself (but not the Country Code or any City Code).

    With this + Dialing feature, you should now be able to call back Missed calls from outside callers without having to edit the number, as long as the number appears with a leading + (Plus) or +1 (Plus 1) – just hit the Call softkey when viewing the Missed Call.

    To dial a ‘+’ (Plus) from a WSU Pullman Cisco Telephone, hold the * (Star) key down for one second. The display should change to +.

    PLEASE NOTE PLUS Dialing is not available on WSU CentraNet lines.

    Call Type – Plus Dialing Dial from WSU Pullman Campus Phones as: PLUS Dialing is not available on WSU CentraNet lines
    International Plus Dialing +CCC-XXXXXXXXXXXXXX Where CCC is the Country Code you are calling to
    Long Distance Plus 1 Dialing +1-AAA-NNN-NNNN +1 then 10 Digit Number including Area Code
    Toll-Free Calls Plus 1 Dialing +1-8XX-NNN-NNNN Toll-Free Areas Codes are 800, 888, 877, 866, 855, 844
    Local Plus 1 Dialing +1-AAA-NNN-NNNN Will go out as a Local Call, but dial full 10 digits

    YOU MAY USE EITHER THE TRADITIONAL ‘7’ METHOD OR NEW ‘PLUS’ DIALING TO MAKE THESE OUTSIDE CALLS FROM ON-CAMPUS CISCO IP PHONES.

Information Technology Services, PO Box 641222, Washington State University, Pullman WA 99164-1222, 509-335-4357, Contact Us